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Betting Rules
These Betting Rules explain how wagers are placed, accepted, settled and managed at Fairspin Casino. They should be read together with the applicable Terms and Conditions, Privacy Policy, Responsible Gambling information and any specific rules displayed for a product, event, market or promotion.
1. General betting conditions
By placing a wager with Fairspin Casino, you confirm that you have read and accepted these Betting Rules and any other terms that apply to your account or the relevant betting product. You are responsible for checking the details of a wager before submitting it, including the selection, stake, odds, possible return, event, market and any applicable conditions.
Betting services are intended only for people who are legally permitted to use them in their location. You must not access or use the service where online betting is prohibited or restricted. You are responsible for understanding and complying with the laws that apply to you. Fairspin Casino may apply location controls, identity checks or other safeguards before permitting betting activity.
You must provide accurate and current information when registering and throughout your relationship with Fairspin Casino. An account may only be used by the registered account holder. You must keep your login details secure and must not allow another person to place wagers using your account. Contact the available support channel promptly if you believe your account has been accessed without permission.
Fairspin Casino may refuse, limit, suspend or cancel a wager where this is permitted under the applicable terms or required for security, compliance, technical or operational reasons. This may include circumstances involving suspected fraud, an account concern, an obvious error, a technical fault, prohibited activity or a breach of the rules.
Placing and accepting a bet
- A bet is not final merely because selections have been entered or displayed on a betting slip.
- A wager is accepted only when confirmation is shown through the service or otherwise communicated by Fairspin Casino.
- You should retain or note the bet reference, stake, odds and selections shown in the confirmation.
- If a bet is declined, interrupted or not confirmed, check your account history before attempting to place it again.
- You must not attempt to exploit delays, display errors, duplicated requests or other technical issues.
The odds or prices available when a selection is added may change before a wager is accepted. Where a price change occurs, the service may ask you to confirm the revised price or may reject the wager. The confirmed bet details are the details used for settlement, subject to these rules and any product-specific conditions.
You should review every wager carefully before confirming it. This includes checking whether the selected event, market, participant, game, stake and price are correct. Once a wager has been accepted, changes or cancellations may not be available unless the applicable product rules expressly allow them.
2. Stakes, odds and settlement
The minimum and maximum stake, potential return and any other transaction conditions may vary by product, market, account status or event. Any applicable limits will normally be displayed before a bet is confirmed. A stake cannot be increased after acceptance unless the service expressly provides a permitted option to do so.
Unless a specific market states otherwise, settlement is based on the official result or outcome used by the relevant event organiser, competition authority, governing body or data provider. The result available at the time of settlement may be used even if it is later changed, appealed or corrected. Specific market rules may set a different approach, and those rules take priority for that market.
For sports and event betting, settlement may depend on whether an event starts, finishes, reaches a required stage or produces an official result. If an event is postponed, abandoned, interrupted, rescheduled or materially changed, the relevant product rules will determine whether the bet stands, is void or is settled in another way. Different markets can be treated differently for the same event.
For casino, virtual, live or other products, settlement is based on the outcome generated or recorded by the applicable game, system or provider. Where a game or system is interrupted, the outcome may be reviewed using available records. Fairspin Casino may correct a settlement affected by a clear technical, pricing, display or recording error.
Results and bet records
- Review your open and settled bets regularly and report an apparent error as soon as reasonably possible.
- Account records, bet confirmations and transaction histories are important evidence of the details of a wager.
- Where information conflicts because of a clear technical or administrative error, underlying system records may be used to establish the correct position.
- A winning wager is subject to any applicable verification, account, payment and compliance checks.
- Returns may be adjusted where a wager was accepted or settled incorrectly because of an obvious error or a breach of these rules.
A return will generally be credited to the relevant player account after settlement, subject to the applicable terms. Withdrawal requests may require identity verification, payment checks or other review. Any taxes, duties or reporting obligations that apply to you are your responsibility. A displayed balance or return should not be treated as final where a transaction is still subject to review or correction.
If a market has more than one possible settlement method, the applicable market information will explain the relevant approach. You should read those details before placing the wager, particularly where the result may depend on timing, official announcements, participant status or the number of completed stages.
3. Voids, cancellations and errors
A wager may be declared void where the relevant market rules provide for a void outcome. This can occur, for example, when an event does not take place within the required period, when the conditions of a market are not met, when a material change affects the basis of the wager, or when a technical issue prevents reliable settlement. The treatment of related combination bets depends on the applicable rules.
Fairspin Casino may cancel or amend a wager where there is an obvious error. An obvious error may include an incorrectly displayed price, an incorrect participant or event, a duplicated market, a clear data error or a technical issue that produces an outcome inconsistent with the intended service. Where possible, the affected wager will be reviewed and settled using the correct information.
If a bet is cancelled or voided, the stake will generally be returned or treated according to the specific product rules. A void selection in a multiple wager may cause the remaining selections to be recalculated rather than cancelling the entire wager. You should check the market rules before placing a combination bet.
Complaints and corrections
If you believe a wager has been accepted, recorded or settled incorrectly, raise the issue through the available support process and include the relevant bet reference, date, product and a clear description of the concern. A review may require account records, event information, system logs or other relevant evidence. Keep copies of any confirmation or communication relating to the issue.
A complaint will be considered under the applicable complaints procedure and relevant terms. Fairspin Casino may request reasonable information to verify your identity and investigate the matter. Nothing in these Betting Rules removes any rights or protections that may apply under Australian law.
You should not attempt to resolve a disputed result by placing additional wagers or by repeatedly submitting the same transaction. If a technical problem is visible, stop using the affected function and check your account records. This can help avoid duplicate wagers and provide clearer information for any subsequent review.
4. Fair play, account protection and responsible betting
Fairspin Casino expects all users to act honestly and use the service only for its intended purpose. You must not use automation, bots, software, devices or methods designed to interfere with the service, obtain an unfair advantage, avoid applicable controls or manipulate a result. You must not engage in collusion, fraud, money laundering, identity misuse or any other unlawful activity.
Security, identity and payment checks may be carried out at registration, before or after betting, or when account activity requires review. Delays or restrictions may apply while checks are completed. Providing false information, using another person’s payment method without permission or attempting to bypass account controls may result in cancellation, suspension or other action under the applicable terms.
Only use payment methods that belong to you or that you are authorised to use. Do not allow another person to fund your account, operate your account or place bets on your behalf. You are responsible for reviewing account activity and taking reasonable steps to protect your password, device and payment information.
Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only use money you can afford to lose. Do not chase losses, borrow money to bet, bet when distressed or allow betting to interfere with work, relationships, study or essential expenses.
- Set personal deposit, spend, loss or session limits where these tools are available.
- Take regular breaks and keep track of the time and money spent.
- Consider a temporary break or self-exclusion if betting no longer feels enjoyable or controlled.
- Do not bet under the influence of alcohol or other substances.
- Seek independent help if you are worried about your betting or someone else’s betting.
- Never attempt to bypass a restriction by creating another account or using another person’s account.
You can use the responsible gambling tools and information made available through the service. If you request an account restriction, break or self-exclusion, follow the instructions provided and do not attempt to create or use another account to continue betting. Restrictions may not take effect until the request has been processed, so stop using the service while waiting for confirmation.
These Betting Rules are general information and do not replace the detailed rules shown for a particular market or product. Before placing a wager, read the applicable terms, check the final bet details and make sure you understand the possible outcome. If a specific product rule conflicts with a general statement on this page, the specific rule will generally apply.